About Us

Who we are

We provide an online casino service for players in the United Kingdom. Your account gives you access to a broad selection of casino games, with options for different preferences and playing styles.

Our games include online slots, live tables and jackpot games from established studios. Each game is presented with its own rules, features and information so that you can understand how it works before you play.

We aim to keep the experience straightforward. This means making it easy to find games, manage your account, make payments and contact us when you need assistance.

• Online slots in a range of themes and formats
• Live table games with real-time play
• Jackpot games from established game studios
• Account tools for deposits, withdrawals and playing controls

What we stand for

Our approach is based on fair play, clear information and responsible account management. We want players to understand the games they choose, the payments they make and the controls available to them.

Fair play and reliable payouts

We provide game rules and relevant account information so you can make informed decisions. We also work to process valid withdrawals promptly, subject to account verification, payment checks and the applicable terms for your account.

Safer gambling comes first

Betting and gaming should remain an adult leisure activity. Our service is for people aged 18 and over only. We provide deposit limits and other account controls to help you manage your play, and you can ask us about time-outs or self-exclusion.

If gambling is causing concern, support is available from GambleAware, GamCare, GamStop and the National Gambling Helpline. Please seek help before gambling becomes difficult to control.

How we look after players

We hold a gaming licence and verify accounts as part of our player protection and payment processes. Account verification helps us confirm identity, protect accounts and meet our obligations before certain services, including withdrawals, are completed.

Secure account and payment processes

We use security measures designed to protect your personal details, login information and payment activity. Please keep your password private and contact us promptly if you notice activity that you do not recognise.

Payment options, processing information and any applicable requirements are shown in the cashier and your account. Withdrawal requests may require identity or payment verification before funds are released.

Support when you need it

Our support team is available around the clock to help with account access, verification, payments, games and safer gambling tools. You can contact us at support@casino-betfoxx.co.uk or use the live chat on the site.

When you contact us, please provide enough information for us to locate your account, but never send your password or full payment details. We will explain the next steps clearly and handle your information in line with our privacy requirements.

Your account with us

Your account is personal to you. Please provide accurate information, follow the account terms and use the available limits and controls in a way that supports your own spending decisions.

Before opening or using an account, make sure online gambling is suitable for you. If you would like help changing your limits, taking a time-out or closing your account, contact support or use the controls available in your account.